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Hello, I'm

Vikas Tiwari

Senior Product Manager

8+ years driving product strategy & delivery for B2B SaaS and AI platform products

10M+ Users Scaled
75% Reduced Time to Value
$2M ARR Generated

About Me

Senior Product Manager driving product strategy, discovery, and delivery for B2B SaaS and AI platform products.

8+ years owning end-to-end roadmap and backlog for agentic AI products, working with 20+ engineers, data scientists, and designers. Deep technical fluency across GenAI/LLMs, agent orchestration, RAG, model evaluation, and API-first architecture combined with strong product craft.

Experienced in engaging enterprise technical stakeholders, making build-vs-buy and scalability trade-offs, and shipping with predictable, sprint-based delivery.

Product Leadership

Led product initiatives from conception to launch, achieving 85% on-time delivery

AI Integration

Spearheaded AI-driven features with 80% adoption in month one

Data-Driven

Leveraged analytics and metrics to drive product decisions and optimize user experience

Case Studies

8 product initiatives from problem to impact — AI integration, enterprise onboarding, growth platforms, and automation at scale

HowNow AI/ML • Personalization

0→1 AI-Driven Skills Profile Launch

Defined product vision and shipped an AI-powered Skills Profile using RAG + vector database, achieving 80% adoption in month one with sustained engagement over 90 days

80% Adoption Rate
90 days Sustained Engagement
Read Full Case Study
HowNow Process • SaaS

Enterprise Onboarding Transformation

Reduced enterprise time-to-value by 75% by redesigning onboarding flows, eliminating manual handoffs, and introducing parallel setup checkpoints

75% Time Reduction
12→3 weeks Time to Value
Read Full Case Study
HowNow Partnerships • Revenue

Partner Ecosystem Expansion

Built content partnerships generating £150K ARR and cutting churn by 15%

£150K ARR Generated
15% Churn Reduction
Read Full Case Study
HowNow AI/ML • Data Science

AI-Powered Taxonomy Cleanup

Standardised a 40K+ item taxonomy using AI embeddings and cosine similarity, improving categorisation accuracy and content discoverability

40K+ Items Processed
60% Dataset Reduction
Read Full Case Study
NDS Global Enterprise • AI

Enterprise Chatbot Platform

Shipped an enterprise chatbot platform for 100K+ users, reaching 90% adoption through Dialogflow/QnA Maker tuning and targeted change-management campaigns

90% Adoption Rate
$1.2M Annual Savings
Read Full Case Study
NDS Global Automation • HR Tech

Onboarding Automation System

Built an onboarding automation system saving ~$1.6M annually and freeing ~3 hours/day in workforce capacity

$1.6M Annual Savings
87.5% Time Reduction
Read Full Case Study
Selekt Growth • Product-Led

Growth Platform Launch

Launched cross-marketing platform growing DAU from 1.5K to 4K with 20% MoM growth

167% DAU Growth
20% MoM Growth Rate
Read Full Case Study
Selekt No-Code • Product Design

Visual Chatbot Builder

Designed no-code builder increasing freemium conversion from 8% to 54%

575% Conversion Increase
94% Faster Time to First Bot
Read Full Case Study

Skills & Expertise

Product Craft

Product Strategy
Discovery & User Research
Roadmapping
PRD & Specs Writing
Prioritisation (RICE, Impact-Effort)
Backlog Management
Sprint & Release Planning
A/B Testing & Experimentation
OKRs & KPIs
Go-To-Market
Customer Interviews

Technical & AI

GenAI / LLMs
Agent Orchestration
Prompt Engineering
AI Evals
RAG
MCP
LangChain & LangGraph
Mem0
Vector Databases
REST APIs & API Gateway
Workflow Automation
Python
SQL
AWS, GCP & Azure

Leadership

Cross-Functional Team Leadership
Enterprise Stakeholder Management
Scrum & Agile Delivery
Risk Management
Negotiation
Mentoring & Coaching

Tools

JIRA
Linear
ClickUp
Confluence
Notion
Figma
Miro
Whimsical
Mixpanel
Google Analytics
HubSpot
Salesforce
Postman
Swagger
n8n
Langflow
Langfuse

Professional Experience

Senior AI Product Manager

Trinka AI
Dec 2025 – Present
  • Own product strategy and delivery across Trinka Cloud, Desktop, and AI/ML platform for a 20+ member cross-functional team (5 AI Engineers, 9 Data Scientists, 4 Frontend, 5 Backend, 3 Designers, 4 Junior PMs).
  • Define the vision and lead a 5-member team to design agent orchestration workflows using n8n, Langflow, MCPs, and self-hosted LLMs, automating 3 internal processes and improving operational efficiency.
  • Own the model development lifecycle (training, testing, evaluation) for in-house grammar correction and AI content detection models; define acceptance criteria and evaluation frameworks to ensure production readiness.
  • Run backlog grooming, sprint planning, and release cycles across all product lines; mentor 4 junior PMs on PRD writing, stakeholder alignment, and execution discipline.

Product Manager

HowNow · AI-powered LXP
Jun 2022 – Oct 2025
  • Defined product vision and shipped an AI-powered Skills Profile using RAG + vector database, achieving 80% adoption in month one with sustained engagement over 90 days.
  • Reduced enterprise time-to-value by 75% (12 weeks to 3 weeks) by redesigning onboarding flows, eliminating manual handoffs, and introducing parallel setup checkpoints.
  • Built an AI innovation division; deployed self-hosted LLMs (Llama, DeepSeek) and an open-source agent stack (LangChain, Langfuse, Langflow, n8n, Mem0) to cut inference costs and reduce vendor dependency.
  • Standardised a 40K+ item taxonomy using AI embeddings and cosine similarity, improving categorisation accuracy and content discoverability across the platform.
  • Established a 6–12 month planning cadence with a prioritisation matrix, CS pods, and cross-functional alignment, achieving 85% on-time delivery across 25+ feature launches.
  • Defined the PRD workflow integrating AI assessment criteria, user stories, epics, multilingual localisation requirements, and accessibility compliance checks.

Lead Consultant

NDS Global
Jan 2020 – Jun 2022
  • Shipped an enterprise chatbot platform for 100K+ users, reaching 90% adoption in 4 months through Dialogflow/QnA Maker tuning and targeted change-management campaigns.
  • Built an onboarding automation system saving ~$1.6M annually and freeing ~3 hours/day in workforce capacity. Promoted to Lead Consultant from Sr. Consultant.
  • Managed end-to-end SaaS analytics launches; delivered 3 weeks ahead of schedule and boosted adoption by 40% through tailored enablement programmes.
  • Conducted behavioural analysis using chat logs, intent reviews, and targeted interviews to improve chatbot accuracy and onboarding experience.
  • Defined sprint planning, release readiness, and QA processes, improving execution predictability and stakeholder confidence.

Business Analyst

Selekt
Nov 2018 – Jan 2020
  • Launched a cross-marketing + chatbot platform, growing DAU from 1.5K to 4K with 20% MoM growth sustained over five months.
  • Led beta programmes and analysed A/B tests to align feature delivery with North-Star metrics and improve conversion rates.
  • Designed a visual chatbot builder for non-technical users, converting 50%+ freemium users to paid plans.
  • Implemented structured QA cycles within WIT.ai and Dialogflow to validate and fine-tune chatbot flows, improving conversational agent performance.

Content Development Editor

Packt Publishing
Sep 2016 – Apr 2018
  • Led 15–20 IT book projects (Python, DevOps, Cloud), coordinated 50+ authors, and maintained a 95% on-time publication rate.
  • Directed editorial and production workflows, aligning milestones across technical reviewers, designers, and marketing teams.
  • Built progress dashboards to surface throughput bottlenecks, reducing peer-review and design-stage delays.

Projects

Side projects and tools I've built

SnapSite logo
SnapSite Chrome Extension • Open Source

Save Web Pages as Offline ZIP Files

A Chrome extension that captures web pages with pixel-perfect accuracy — single page or full-site crawl (up to 500 pages). Outputs a ZIP with HTML, CSS, images, fonts, videos, and a detailed asset report for completely offline viewing.

Manifest V3 JavaScript Shadow DOM JSZip CSS-in-JS
ProductSnap RAG • Full-Stack App

AI-Powered Product Management Knowledge Hub

Aggregates 86 RSS feeds, 298 podcast transcripts (4.5M+ words), and user-uploaded documents into a searchable knowledge base. AI chat with RAG retrieves relevant sources and generates contextual responses with citations.

React Express.js RAG Tailwind CSS OAuth
Text2SQL LangGraph • Full-Stack App

Natural Language to SQL Converter

Convert natural language questions into SQL queries using OpenAI GPT-4o and LangGraph agent workflows. Features a React + Shadcn UI frontend with a FastAPI backend, querying a PostgreSQL sales analytics schema with 16 tables.

LangGraph OpenAI FastAPI React PostgreSQL
ColorComic Deep Learning • Open Source

AI-Powered Manga & Comic Colorizer

Upload a black-and-white manga/comic PDF and get a fully colorized version — processed entirely locally with no cloud APIs. Supports auto mode and reference-based colorization with live preview, cross-page color consistency, and optional 4x upscaling.

Python Flask PyTorch CUDA Real-ESRGAN

Let's Connect

Open to product leadership roles in AI/ML, SaaS, and enterprise software. Let's discuss how I can drive impact for your team.