About Me
Product Manager specializing in Gen AI enterprise solutions and B2B SaaS platforms.
8+ years, I've scaled products to 500K+ users, cut enterprise onboarding from 12 weeks to 3, and generated £150K+ ARR through strategic partnerships. Strong technical understanding across RAG, embeddings, vector search, and AI evals to deliver measurable outcomes.
I solve complex problems at the intersection of AI technology and business value, turning ambiguous challenges into products that customers love and businesses profit from.
Product Leadership
Led product initiatives from conception to launch, achieving 85% on-time delivery
AI Integration
Spearheaded AI-driven features with 80% adoption in month one
Data-Driven
Leveraged analytics and metrics to drive product decisions and optimize user experience
Case Studies
8 product initiatives from problem to impact — AI integration, enterprise onboarding, growth platforms, and automation at scale
AI-Driven Skills Profile Launch
Built personalization model using RAG, Vector Database, and Gemini to achieve 80% adoption in month one with sustained engagement
Enterprise Onboarding Transformation
Redesigned onboarding flows reducing time to value by 75% for enterprise clients
Partner Ecosystem Expansion
Built content partnerships generating £150K ARR and cutting churn by 15%
AI-Powered Taxonomy Cleanup
Built LLM + rules-based pipeline using embeddings and cosine similarity to standardize 40K+ taxonomy items
Enterprise Chatbot Platform
Led chatbot deployment for 100K+ users achieving 90% adoption with change management
Onboarding Automation System
Implemented automation saving $1.6M annually and freeing 10,875 hours of workforce capacity
Growth Platform Launch
Launched cross-marketing platform growing DAU from 1.5K to 4K with 20% MoM growth
Visual Chatbot Builder
Designed no-code builder increasing freemium conversion from 8% to 54%
Skills & Expertise
Product Management
Technical & AI
Tools & Platforms
Leadership & Communication
Professional Experience
Product Manager
HowNow · AI-powered LXP- Spearheaded the launch of an AI-driven Skills Profile by defining product vision and personalisation model using RAG and Vector Database; achieved 80% adoption in month one.
- Reduced client time to value by 75% (12 weeks to 3 weeks) by redesigning onboarding flows, eliminating manual handoffs, and introducing parallel setup checkpoints.
- Expanded the partner ecosystem by bundling third-party content integrations, generating £150K ARR and reducing churn by 15%.
- Led taxonomy cleanup of 40K+ item dataset using AI embeddings and cosine similarity to standardise labels, automate categorisation, and improve discoverability.
- Standardised product development documentation by integrating AI assessment criteria into PRD workflow, elevating quality benchmarks across 25+ feature launches.
Lead Consultant
NDS Global- Led enterprise chatbots for 100K+ users, attaining 90% adoption within 4 months by combining Dialogflow and QnA Maker tuning with targeted change-management campaigns.
- Implemented an onboarding automation system that saved ~$1.6M annually and freed ~3 hours per day in workforce capacity.
- Managed full lifecycle of SaaS analytics launches, delivered three weeks ahead of schedule, and boosted adoption by 40% through tailored enablement.
- Created cross-team knowledge bases and implementation runbooks, reducing support queries by 35% and improving consistency in delivery.
- Created journey maps for key processes, refined interaction flows with wireframes & flowcharts, and improved adoption across enterprise automation use cases.
Business Analyst
Selekt- Conceived and launched a cross-marketing and chatbot platform that increased DAU from 1.5K to 4K, sustaining 20% month-over-month growth for five months.
- Co-ordinated roadmap prioritisation and led beta programmes; analysed A/B tests to align feature delivery with North-Star metrics.
- Designed a visual chatbot builder with prototypes, enabling rapid self-serve deployments for non-technical stakeholders, converting over 50% of freemium users to paid plans.
- Implemented structured quality assurance cycles to validate and fine-tune chatbot flows within WIT.ai and Dialogflow, driving improvements in conversational agent performance.
Content Development Editor
Packt Publishing- Led 15 to 20 IT book projects across Python, AI/ML, DevOps, and Cloud; coordinated 50+ authors and maintained a 95% on-time publication rate.
- Directed cross-functional editorial and production workflows by aligning project milestones with author deliverables, ensuring seamless collaboration between technical reviewers, designers, and marketing teams.
- Established progress dashboards to track editorial throughput and bottlenecks, reducing delays in peer-review and design stages.
- Streamlined proofreading and copy-editing operations by standardising templates and version control, enhancing consistency and cutting rework cycles by 20%.
Let's Connect
Open to product leadership roles in AI/ML, SaaS, and enterprise software. Let's discuss how I can drive impact for your team.