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Hello, I'm

Vikas Tiwari

Strategic Product Manager

8+ years delivering B2B SaaS and AI-driven enterprise solutions

500K+ Users Scaled
75% Reduced Time to Value
$2M ARR Generated

About Me

Strategic Product Manager with expertise in AI-driven enterprise solutions and B2B SaaS platforms.

With over 8 years of experience, I've successfully scaled products to 500K+ users, reduced client onboarding time by 75%, and generated significant ARR through innovative product strategies. My expertise spans from AI integration and data-driven decision making to cross-functional leadership and stakeholder management.

I'm passionate about building products that transform customer outcomes, leveraging cutting-edge AI technologies, and creating seamless user experiences that drive business value.

Product Leadership

Led product initiatives from conception to launch, achieving 85% on-time delivery

AI Integration

Spearheaded AI-driven features with 80% adoption in month one

Data-Driven

Leveraged analytics and metrics to drive product decisions and optimize user experience

Skills & Expertise

Product Management

Product Strategy & Roadmap
Prioritization (RICE, WSJF)
Discovery & User Research
Human-Centered Design
PRD & Spec Writing
A/B Testing & Experimentation
Metrics (OKRs, KPIs)
Data-Driven Decisions

Technical & AI

Generative AI & LLMs
Prompt Engineering
RAG & Embeddings
AI Evaluations
API Design
Web Accessibility
Product Analytics

Tools & Platforms

Jira
ClickUp
Linear
Notion
Figma
Mixpanel
GitHub
ChatGPT
Claude

Soft Skills

Stakeholder Management
Executive Communication
Cross-functional Leadership
Storytelling
Negotiation
Risk Management
Mentoring & Coaching

Professional Experience

Product Manager

HowNow (AI-powered LXP Platform)
June 2022 - October 2025
  • Launched AI-driven Skills Profile achieving 80% adoption in month one with sustained 90-day engagement
  • Reduced client time to value by 75% (12 weeks to 3 weeks) by redesigning onboarding flows and eliminating manual handoffs
  • Expanded partner ecosystem generating £150K ARR and cutting churn by 15% through third-party content integrations
  • Established cross-functional roadmap process aligning Sales, Marketing, and Engineering to achieve 85% on-time delivery
  • Led taxonomy cleanup of 40K+ items using AI embeddings to standardize labels and improve discoverability
  • Standardized PRD workflow with AI assessment criteria and accessibility compliance across 25+ feature launches

Lead Consultant

NDS Global
January 2020 - June 2022
  • Led enterprise chatbots for 100K+ users, attaining 90% adoption in 4 months using Dialogflow and change management
  • Implemented onboarding automation saving ~$1.6M annually and freeing ~3 hours per day in workforce capacity
  • Managed SaaS analytics launches delivered 3 weeks ahead of schedule, driving 40% usage spike with tailored training
  • Created cross-team knowledge bases and implementation runbooks reducing support queries by 35%

Business Analyst

Selekt
November 2018 - January 2020
  • Launched cross-marketing and chatbot platform increasing DAU from 1.5K to 4K with 20% MoM growth for 5 months
  • Coordinated roadmap prioritization and led beta programs, analyzing A/B tests to align with North Star metrics
  • Designed visual chatbot builder enabling self-serve deployments and converting 50%+ users from freemium to paid

Business Analyst

EKA Enterprise
April 2018 - November 2018
  • Partnered with founder to streamline onboarding flows, reducing new-customer setup time by ~30%

Content Development Editor

Packt Publishing
September 2016 - April 2018
  • Led 15-20 IT book projects across Python, DevOps, and Cloud, coordinating 50+ authors with 95% on-time rate

Key Achievements

AI-Driven Skills Profile

Launched personalization model achieving 80% adoption in month one with sustained 90-day engagement

Impact: 80% Adoption Rate

Enterprise Onboarding

Redesigned flows reducing time to value from 12 weeks to 3 weeks for enterprise clients

Impact: 75% Time Reduction

Partner Ecosystem

Bundled third-party integrations generating significant revenue and reducing customer churn

Impact: £150K ARR

Enterprise Chatbots

Deployed AI chatbots for 100K+ users using Dialogflow with targeted change management

Impact: 90% Adoption

Automation System

Implemented onboarding automation freeing up workforce capacity and reducing costs

Impact: $1.6M Annual Savings

AI Taxonomy Cleanup

Used AI embeddings to standardize 40K+ items improving discoverability and matching

Impact: 40K+ Items Processed

Let's Connect

I'm always interested in discussing product strategy, AI innovations, and new opportunities